Data Privacy Notice

Information We Collect

As you engage with our drawing fundamentals platform, we gather various data types to tailor your learning journey and improve our services.

Personal Information

We collect details you provide directly to us when creating an account or reaching out. This includes your name, email address, phone number, and any messages you submit through our contact forms. When you enroll in our drawing courses, we also collect information about your artistic background and learning goals.

Usage Data

We automatically gather information about how you use our website and learning platform. This includes pages visited, time spent in different sections, drawing exercises completed, and technical details like your IP address, browser type, and device information.

Cookies and Tracking

Our site uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site performance. You can adjust cookie preferences through your browser settings.

• Essential cookies for website functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings
• Marketing cookies for relevant content delivery

How We Use Your Information

Your personal information helps us deliver high-quality educational content and keep our drawing platform running smoothly. We are committed to using your data responsibly and only for legitimate purposes.

Educational Services

We use your information to grant access to drawing courses, monitor your progress across skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports more effective paths for developing your drawing fundamentals.

Communication and Support

Your contact details enable us to respond to inquiries, send important course updates, and provide technical support when needed. If you’ve opted in, we may also send periodic newsletters about new drawing techniques, featured artwork, or platform improvements.

Platform Improvement

Usage data helps us identify which drawing exercises are most beneficial, detect areas where learners struggle, and create new content to address common challenges. This analysis is aggregated to protect individual privacy while enhancing our educational approach.

Legal Compliance

In certain situations, we may use or disclose your information to comply with privacy laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared and take privacy seriously in all our business relationships.

Service Providers

We work with trusted third-party service providers who help us operate our platform, process payments, send emails, and provide customer support. These providers access only the information needed for their services and are contractually bound to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If Paper Glade Meadow is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We would notify you via email and provide information about any changes to how your information is handled.

Legal Requirements

We may disclose your information when required by law, court order, or government request. This includes situations involving potential threats to safety, fraud investigations, or violations of our terms of service.

Your Rights and Choices

Under privacy laws, including PIPEDA (the Canadian Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information.

Access and Correction

You can request access to the personal information we hold about you and ask us to correct inaccuracies. We’ll provide this information within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You may request deletion of your personal information, and we’ll comply unless we have legitimate grounds to retain it for legal compliance, fraud prevention, or legitimate business purposes. Deleting your account will revoke access to course progress and stored artwork.

Marketing Communications

You can unsubscribe from our marketing emails at any time using the unsubscribe link in each message or by contacting us directly. You’ll still receive essential updates about your account and course enrollment.

Cookie Management

Most web browsers allow you to manage cookies through their settings. You can accept all cookies, block certain types, or receive prompts before cookies are stored. Blocking essential cookies may affect site functionality.

Data Security and Retention

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal information only as long as needed to provide our services, meet legal obligations, or resolve disputes. Account data is usually retained for three years after closure, while course progress data may be kept for up to seven years for educational records.

International Transfers

While our main operations are in Canada, some providers may process data abroad. We ensure adequate protections via contractual safeguards and compliance with Canadian privacy requirements for international transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we take special care to protect the privacy of younger users in compliance with Canadian privacy laws.

For users under 18, we require parental consent before collecting personal information. Parents or guardians can review their child's information, request corrections or deletion, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal information we've collected from their child, request deletion, and refuse further collection or use of their child's information. We provide clear mechanisms for parents to exercise these rights.

If you believe we have inadvertently collected information from a child under 18 without proper parental consent, please contact us immediately so we can take appropriate action.

Changes to This Policy

We may periodically update this privacy notice to reflect changes in our practices, technology, legal requirements, or other factors. We’ll inform you of significant changes via email or prominent notices on our website.

Minor updates may be posted without individual notification, so we encourage you to review this policy regularly. The "Last Updated" date at the top indicates the most recent changes.

Your continued use of our platform after policy changes indicates your acceptance of the updated terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.